At www.hellomobiles.directory by Signpost Celfon. In Technology, we are committed to providing exceptional service and ensuring your satisfaction. If you are not completely satisfied with your purchase, we are here to help.
1. Eligibility for Refunds
Refunds are available for the following situations:
- Subscription services: If you are not satisfied within the first 30 days of your subscription.
- Listing services: If your listing has not been published or contains errors due to our fault.
2. Timeframe for Refunds
You may request a refund within 30 days of the purchase date for subscription services. For listing services, refunds can be requested within 14 days of the listing publication.
3. Refund Process
To request a refund, please follow these steps:
- Contact our customer support team at hellomobilesdirectory@gmail.com with your purchase details and reason for the refund request.
- Our team will review your request and respond within 5 business days.
4. Refund Methods
Refunds will be processed to the original payment method within 10 business days of approval.
5. Non-Refundable Items
The following items and services are non-refundable:
- One-time setup fees
- Customized directory services
- Listings that have been live for more than 14 days
6. Conditions for Refunds
- Subscription services: Refunds are only available if requested within the first 30 days and if no violations of our terms of service have occurred.
- Listing services: Refunds are available if the listing has not been published or if errors are due to our fault.
7. Additional Conditions
- Refunds will not be issued for changes in business circumstances or if you change your mind after the service has been rendered.
- We reserve the right to decline refund requests if we believe there is an attempt to exploit our policy.
8. Contact Information
For any questions or to request a refund, please contact us:
- Email: hellomobilesdirectory@gmail.com
- Phone: +91 97 86 88 90 92
- Business hours: 10 am – 5 pm
Thank you for choosing Signpost Celfon. In Technology. We value your business and strive to provide the best service possible.